Anyone who runs a business knows just how important it is to ensure public-facing areas are safe, secure and pleasant to occupy. We see this in the pre-designed comfortable waiting room, the queue lines that have been pre-arranged, and of course, the music that plays gently throughout the store.
That said, it’s not just about making customers and clients feel like they’re in a well-curated space like an art gallery, it’s in making sure your dynamic public area is safe and easy to move around. Good signposting, for example, is an essential means of not only showing people around without verbal direction, but so they can evacuate in the event of an emergency, knowing where and when the exists are at all times.
In this post, we’ll pay particular attention to keeping these spaces in good condition, especially when you might have thousands of people passing through those doors on a daily basis. Without further ado, please consider some of the following advice. We believe it will aid in the best way:
A well-organized public-facing business space can make a great impression on customers and clients. It can also help to create a more efficient and productive working environment for staff. To keep your space organized, consider implementing a system for keeping track of inventory, paperwork and other essential items key to your public operation – even public stationary in little containers to be accessed at any time can help. Consider using labeled storage containers and filing systems to keep things tidy too.
It’s also important to keep the physical layout of your space in mind. Make sure that walkways and aisles are clear and that there is ample room for customers and staff to move around. Consider rearranging the furniture and displays to create a more open and inviting space, and ensure lighting is functional.
Hygiene Is Key
Hygiene and cleanliness are crucial for any business, but especially where the public is concerned. A dirty or cluttered environment can be off-putting to customers and clients, and can also create a negative working environment for staff.
To keep your space clean, create a schedule for regular cleaning and maintenance. This should include tasks such as dusting, vacuuming, and mopping, as well as more specific tasks such as cleaning bathrooms and kitchen areas. It’s also important to have a system in place for dealing with spills and other accidents as they happen.
Consider hiring a professional cleaning service to take care of the more intensive cleaning tasks and to ensure that the space is kept in top condition. You can also invest in high speed vs low speed floor buffers to ensure that cleaning effort is easier to deal with.
The appearance and behavior of staff is an important aspect of creating a positive image for your business. To ensure that staff are presenting themselves in the best possible way, consider implementing a dress code and grooming policy. This should include guidelines for clothing, hairstyles and makeup, as well as for personal hygiene. Provide training and resources to help staff understand the importance of good presentation and how to maintain it. Regularly check-in with staff to ensure that they are following the dress code and grooming policy.
With this advice, you’re sure to keep your public-facing space and staff in excellent condition.